Welcome to PanditG24.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.
By using PanditG24.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
• Full Name
• Mobile Number
• Email Address
• Residential or Puja Address
• City, State, and PIN Code
• Date and Time of Puja Booking
• Birth Details (for Astrology Services)
• Any information voluntarily shared during consultations
2. Payment Information
Payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, UPI PIN, net banking credentials, or any sensitive payment information on our servers.
3. Technical Information
When you visit our website, we may automatically collect:
• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Analytics Information
4. How We Use Your Information
Your information is used to:
• Process puja and pandit bookings.
• Assign suitable pandits based on your location.
• Provide astrology and consultation services.
• Send booking confirmations and updates.
• Respond to customer support requests.
• Improve our website and services.
• Prevent fraud and unauthorized activities.
• Comply with legal requirements.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with:
• Verified Pandits assigned to your booking.
• Trusted payment gateway providers.
• SMS, WhatsApp, and Email service providers.
• Government authorities if required by law.
6. Cookies
PanditG24.com uses cookies to improve website functionality, remember user preferences, and analyze website traffic. You can disable cookies through your browser settings; however, some website features may not function properly.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet-based system can be guaranteed to be completely secure.
8. Data Retention
We retain your personal information only for as long as necessary to provide our services, maintain booking records, resolve disputes, and comply with legal obligations.
9. Account Deletion
Users have the right to delete their account at any time. You can request account deletion by contacting our support team or by using the account deletion option available in your profile (if applicable).
Once your request is received, we will process it within a reasonable time. Upon successful deletion, your personal information will be permanently removed from our active systems, except where retention is required by applicable laws, regulatory requirements, fraud prevention, dispute resolution, or other legitimate business purposes.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any personal information.
11. Children's Privacy
Our services are intended for users aged 18 years and above. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with the revised "Last Updated" date.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
PanditG24.com
Email: support@panditg24.com
Website: https://panditg24.com
14. Consent
By using PanditG24.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your information as described above.
